Privacy Policy for Sichuan Vision eCommerce Co., Ltd.

Introduction

Welcome to Sichuan Vision eCommerce Co., Ltd’s Privacy Policy page. This page aims to describe how we collect, use, and protect your personal data when you interact with our website https://sichuanvision.com. Please read this Privacy Policy carefully to understand our policies and practices regarding your personal data and how we treat it. By visiting our website, you agree to the terms of this Privacy Policy and consent to the collection, use, and storage of your data as described below.

Collection and Use of Information

We collect information from you when you interact with our website, such as browsing our products, registering an account, placing an order, or leaving comments. The information we collect includes your name, email address, shipping address, billing address, phone number, IP address, browser type, and cookies. We may use this information to provide you with personalized shopping experience, fulfill your orders, communicate with you about your orders, respond to your inquiries, send you promotional emails, improve our website, and prevent fraud.

Cookies

We use cookies to store your preferences, track your session, and personalize your experience on our website. Cookies are small text files that are stored on your device when you visit our website. You can control and delete cookies through your browser settings. However, please note that some features of our website may not function properly if you disable cookies.

Security

We take the security of your personal data seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. We use Secure Sockets Layer (SSL) encryption technology to encrypt sensitive information, such as credit card details, during transmission. We also restrict access to your personal data to only authorized personnel who need to access it for the purposes of fulfilling your orders or providing customer service.

Third-party Services

We may use third-party services, such as payment processors and shipping carriers, to fulfill your orders. These third-party services may collect and use your personal data for their own purposes, which are governed by their own privacy policies. We encourage you to review their privacy policies before using their services.

Links to Other Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before using their services.

Changes to this Privacy Policy

We reserve the right to update this Privacy Policy from time to time. We will post the updated Privacy Policy on this page and indicate the date of the last revision. Your continued use of our website after the revised Privacy Policy has been posted constitutes your acceptance of the new terms.

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Your Rights

You have the right to access, correct, and delete your personal data that we hold about you. You can also request that we restrict the processing of your personal data or transfer it to another party. To exercise your rights, please contact us using the contact information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at contact@sichuanvision.com. We will do our best to address your concerns and resolve any issues that you may have.