International Shipping Policy

Thank you for shopping with Sichuan Vision eCommerce Co., Ltd.! We’re excited to bring our products to customers worldwide with reliable international shipping options.

Shipping Rates and Delivery Times

Shipping rates are calculated at checkout based on your package’s weight, dimensions, and destination. Please note:

• Rates exclude customs fees, import taxes, or duties, which are your responsibility as the recipient. These vary by country and are determined by local customs authorities.
• Delivery times typically range from 5-20 business days, depending on your location, chosen shipping method, and customs processing. Delays may occur due to holidays, weather, or customs clearance.

For a more accurate estimate, review the shipping options at checkout or contact us at contact@sichuanvision.com.

Shipping Methods

We partner with trusted carriers to ensure safe and efficient delivery:

• Standard Option: USPS International
• Additional Carriers: YunExpress, J&T International, EMS, FedEx, DHL, or others, depending on availability and destination.

The carrier for your order will be confirmed in your shipping confirmation email. We select the best option based on cost, speed, and reliability for your location.

Order Processing

• Orders are processed within 1-3 business days after payment is confirmed.
• You’ll receive a shipping confirmation email with tracking details once your package is dispatched.
• Some items (e.g., oversized, heavy, or customized products) may require longer processing times. If applicable, this will be noted on the product page.

Customs, Duties, and Taxes

• All international orders may be subject to customs fees, import duties, or taxes imposed by your country. These are not included in your order total and must be paid by you upon delivery.
• We recommend checking your local customs regulations for estimated costs. Sichuan Vision eCommerce Co., Ltd. is not responsible for these charges or for delays caused by customs processing.

Shipping Restrictions

We ship to most countries, but restrictions may apply due to carrier limitations, local laws, or product-specific regulations (e.g., liquids, batteries, or hazardous materials). If your country isn’t available at checkout, please email us at contact@sichuanvision.com—we’ll do our best to assist you.

Order Tracking

• Once shipped, you’ll receive a tracking number via email. Tracking updates may take 24-48 hours to appear online.
• Monitor your package’s progress through the carrier’s website or contact us if you need help.

Lost or Delayed Shipments

• If your order hasn’t arrived within the estimated delivery window, please check your tracking information first. Contact us at contact@sichuanvision.com if it’s delayed beyond 30 business days from shipment, and we’ll investigate with the carrier.
• Note: We’re not liable for delays caused by customs, incorrect addresses, or carrier issues, but we’ll work with you to resolve them.

Questions?

We’re here to make your international shopping experience smooth and enjoyable. For any inquiries about shipping, reach out to us at contact@sichuanvision.com. Thank you for choosing Sichuan Vision eCommerce Co., Ltd.!